سياسة الخصوصية

Last updated: May 6, 2026

1. Scope

This policy explains how Dishtra collects, uses, and protects information when merchants use our SaaS platform for QR menus, catalogs, branches, and orders.

2. Merchant Data

Merchant Data includes account details, email, business name, branches, subscription settings, menus, prices, images, orders, analytics, and support messages. We use it to operate accounts, provide support, improve the product, and manage subscriptions.

3. End-User and Guest Data

Guest Data may include names, phone numbers, order details, pickup or delivery preferences, branch ratings, and item likes. Dishtra processes this data on behalf of merchants to power ordering, communication, and confirmations.

4. Analytics and Cookies

We may use aggregated usage data to understand platform performance, improve page speed, measure QR menu engagement, and provide business reports to merchants without selling personal information.

5. Sharing and Security

We do not sell personal data. We may share data with necessary service providers such as hosting, storage, communications, payment, or analytics providers under appropriate security controls and access limits.

6. Rights and Retention

Merchants may request updates, exports, or deletion of account data subject to technical capabilities and legal obligations. Guests may contact the merchant or Dishtra for privacy requests connected to order data.